Director of Implementations

Spain/UK based

Competitive Salary + Benefits

We’re proud to be the exclusive recruitment partner to our brand-new exciting client, Duetto

We’re working with the Global Talent Acquisition Team as we look for a Director of Technical Implementations to join their team on a fully Remote basis with minimum travel requirements.

This is one of the first roles we are supporting with as part of a longer-term global expansion plan.

The Director will lead a team of six Implementation professionals who serve customers with new CRS Integrations and Migrations.

This role requires a blend of project management expertise, client interaction, and leadership skills. You will work closely with a cross-functional team to ensure successful implementations and will be instrumental in optimising processes and customer experiences.

Responsibilities:

· Provide leadership and support to team members, fostering a collaborative and high-performing environment.

· Lead and manage implementation projects, including CRS Integrations, PMS Migrations, and Company Migrations.

· Collaborate with internal teams and customers to ensure successful project outcomes.

· Develop and execute project plans, including timelines, milestones, and deliverables.

· Monitor and manage project progress, addressing any issues or risks that arise.

· Ensure effective communication with stakeholders and provide regular updates on project status.

· Oversee the development and implementation of best practices and processes for project management.

· Work with customers to understand their needs and ensure that solutions are tailored to their requirements.

Preferred Experience:

· Hospitality or Hotel Technology experience.

· Revenue analysis, management, or strategy experience.

· Experience troubleshooting integrations.

Location:

· Remote based with travel up to 4 times per year

· Possible duration 3-4 days per trip – within Europe area

If you’re interested in this opportunity and would like some further information or know someone who might be, contact us: